Refund Policy

Last Updated: August 2026

Important: All investments carry risk. You may lose some or all of your invested capital. Past performance does not guarantee future results. Please read this policy carefully before making any deposits.
1. Deposit Refunds

Deposits made to your BOT4TRAFIC account may be eligible for a refund under the following conditions:

  • Within 24 Hours: If you have not allocated any deposited funds to an investment plan, you may request a full refund of your deposit within 24 hours of the deposit being credited to your account.
  • After 24 Hours: Refund requests made after 24 hours will be reviewed on a case-by-case basis and are subject to a processing fee of up to 10% of the deposit amount.
  • Funds Already Invested: Once funds have been allocated to an active investment plan, they are subject to the plan's terms and conditions. Refunds of invested funds are not available until the plan matures and your principal is returned.
2. Investment Plan Refunds

Investment plans have a fixed duration. Upon maturity:

  • Your principal amount is returned to your available balance.
  • Any accumulated profits (subject to market performance) are credited to your account.
  • You may withdraw these funds at any time after they are credited.

Early termination of investment plans is not available. The value of returns is not guaranteed and depends on market conditions.

3. How to Request a Refund

To request a refund, please contact our support team:

Please include your account email, deposit transaction ID, and reason for the refund request. We aim to respond to all refund requests within 3-5 business days.

4. Refund Processing
  • Approved refunds will be processed back to the original payment method used for the deposit.
  • Refund processing times depend on the payment method and may take 5-10 business days to reflect in your account.
  • Mobile money refunds will be sent to the phone number used for the original deposit.
  • Card refunds will be processed back to the original card used.
5. Non-Refundable Items
  • Funds lost due to market fluctuations or investment performance.
  • Refund requests made after funds have been allocated to an active plan.
  • Accounts that have been suspended or terminated for Terms of Service violations.
6. Dispute Resolution

If you are not satisfied with the outcome of your refund request, you may escalate the matter by emailing support@yeswecan.icu with the subject line "Refund Dispute – [Your Transaction ID]". We will review escalated disputes within 10 business days.

7. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated effective date.